Whistler Reception Services for Whistler Vacation Rental Owners:
Easily provide your guests with a world class greeting, check in/out and concierge service...
As a Whistler vacation rental owner, I'm sure you've discovered that there are challenges associated with owner-direct vacation rentals. Luckily, help is on the way!
Let Whistler Reception Services provide your guests with personalized in-resort guest services. Whistler Reception Services are a mature team of individuals who have lived the Whistler Dream for more than a decade. Offload your headaches and check out the benefits they offer for you, the owner, and your guests...
Benefits to Whistler Vacation Rental Owners:
- Establish consistent greeting and services to guests.
- Increased guest satisfaction leads to repeat guests.
- No more worry about unit security or getting keys to guests on time.
- Point of contact for guest issues, problem solving on site, without necessity of owner involvement.
- Additional revenue from walk in business.
- Security of credit card imprint for payment and damages, as well, screening of guests upon arrival.
- NEW Availability calendar integration with ResortAc.com calendars.
Benefits to Whistler Vacation Rental Guests:
- On site quick and professional service.
- Quick access to amenities and information.
- Personal touch.
- Convenient business services and contact.
- Eliminated confusion about check in, parking and property information.
To find out more about our membership packages for owners, speak with one of our professional staff at 1-604-966-0999 or click here to email.
More Benefits to Whistler Vacation Rental Owners:
Make your Whistler Rental into a Turnkey Business...
- New strata property owner advice on rental of their unit and who offers what in Whistler Resort - Fill the gap between the real estate closing and setting up how you want your unit cared for
- Set up services for private rental of newly purchased unit i.e. housekeeping, maintenance, key service
- Attend strata corporation meetings and vote by proxy for absentee owners, keep owners informed about strata issues
- Liaise on unit owner's behalf with rental manager i.e. unit inspections, new property deficiency reports, problem resolution
- In resort contact to attend your unit in emergency situations
- NEW Availability calendar integration with ResortAc.com calendars.
Introducing our New In Resort Contact Service for Absentee Owners
Annual Fee - $300 per property
- For the owner who doesn't require a personal greeting for their guests
- Personal Point of contact for your guest while in Whistler Resort
- Concierge service for your guests
- Includes 24 hour on call for emergencies - time spent on emergencies is billed at $25/hr 8am-midnight/$50/hr midnight - 8am
- Includes 24 hour phone contact for your guests to assist them while in resort
- Includes 1 property inspection per month, upon request of owner
- Receipt of delivery of goods for property at our central front desk, Deer Lodge Whistler Town Plaza
Additional Fee Based Services
- Delivery of gift baskets and amenities to property/guest
- Additional property inspections over the included 12 per annum
- Meet contractors at property to obtain quotes or provide access to inspect for quotes
- Deliver and placement of goods at property for owner
- Special Project Management
- Emergency housekeeping and maintenance service can be arranged and provided at cost plus 20%
- Additional fee based services at $25/hour, minimum 1 hour call to attend the property
If there is something you require assistance with that isn't listed just ask, we are happy to help.
Happy Customer Testimonials:
| We have been very happy customers of Whistler
Reception Services since they started in 2004 and have found Cheryl,
Nicole, Paddi, Stephanie, Christie and the rest of the team to be
consistently very friendly, polite and professional.
As new owner-rentors we have come across many challenges and WRS have been alongside us every step of the way. Without their assistance we would never have made such a success (touch wood!) of our owner-direct rental business. Cheryl and Paddi were also a great help when they masterminded our unit's extensive renovation, once again, this would never have worked without their invaluable support. I cannot recommend WRS highly enough, they bring a welcome touch of professionalism and a friendly face to the owner-direct rental market. Dan Morgan |
|
Hi Cheryl,
It's about time we shared with you our happy thoughts about being associated with Whistler Reception Services. It is now just over a year since we became involved with you and your staff and the wonderful service you provide. As absentee landlords in Whistler we were always faced with challenges dealing with clients who booked our condo from all over the hemisphere . Since entering an agreement with you folks it's like a huge weight has been lifted from our shoulders and we can know that there is someone on sight who can look after our guests, handle our keys, liaise with the cleaners and act for us in the case of the unforeseen. To date it has been a great experience . Your advice to us has always been on target and to date we are having the best ever year for rentals and happy guests. Also when it became apparent that our 14 year old suite would do well to be updated with new paint and furnishings you were able to provide us with superb advice as well as contacts which proved invaluable and served to bring us "up to snuff "with local standards and we have had nothing but good feedback about the current state of our unit. On a day to day basis dealing with the great people you have working with you has been a great pleasure. There is a level of professionalism there that is to be admired and we deeply appreciate all of you. I might add all of this involves a very reasonable cost which sometimes in Whistler is hard to find... Best Regards, Charles and Jill Ennals |
To find out more about our membership packages for owners, speak with one of our professional staff at 1-604-966-0999 or click here to email.
