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 | ResortAc.com Help Page
 
  
    
      | Welcome!  If you're here, we can assume that
        you are trying to figure out how to do something on our website. 
        We know that nobody likes to read directions, so we made this page as
        short and effective as possible. Please contact 
		me here with any suggestions or questions. Following are helpful steps to get your accommodation listing posted onto our website quickly. |  
 Post a new listing: 
  
    
      | 
          Click on the Owners Logon
            link on the left side of page.
          Click the New Owner button on the bottom right. 
          Enter your contact, and logon information and
            click the Submit button.
          Return to the Owners Menu.
          Click on the grey Add Property button.Carefully enter all the details about your place.Any details marked with an asterisk * are required. Enter these ones first.
 As soon as you have all the required details 
        entered click the Submit button at the bottom of the screen. Continue to 
        click the Submit button frequently as you work so you do not loose any 
        of your changes |  
 Add pricing seasons: 
  
    
      |  | 
        Click on the Owners Logon
            link on the left side of page.Logon using your Username and Password. If you have forgotten your password, enter your 
        email address in the username field, check the email password box, click 
        the submit button, and your password will be emailed to you instantly. 
        Click on the 
        property you would like to update. 
        Click the Calendars & Rates tab at the top of the page, then the blue Manage Seasons & Rates 
        button and a new window will open. 
        Enter your season details one line at a time, 
        clicking the plus sign on the left each time to save your info. NOTE: Min Nights applies to Daily Rate only.
Repeat until you have entered all of your seasons. 
   |  
 Add your credit card info: 
  
    
      |  | 
          Click on the Owners Logon
            link on the left side of page.
          Logon using your Username and Password. 
            If you have forgotten your password, enter your email address in the
            username field, check the email password box, click the submit
            button, and your password will be emailed to you instantly.
          Click on 
            Update Your Credit Card.
                  
          Click the New Account button. 
          Enter your details, then click the Submit
            button. |  
 Activate your listing (make it
show up on the site):Note:  you must enter your credit card information prior to activating your
listing (see above).
 
  
    
      |  | 
          Click on the Owners Logon
            link on the left side of page.
          Logon using your Username and Password. 
            If you have forgotten your password, enter your email address in the
            username field, check the email password box, click the submit
            button, and your password will be emailed to you instantly.
          Find the column labeled Status and click on 
        the word InActive that appears beside the listing you are activating (or 
			the word Active if you are renewing your listing). 
          Select your preferred options from the
            Transaction Type, Payment Type, and Payment Plan drop-down boxes,
            then click the Submit button. |  
 Print a copy of your receipt: 
  
    
      |  | 
          Click on the Owners Logon
            link on the left side of page.
          Logon using your Username and Password. 
            If you have forgotten your password, enter your email address in the
            username field, check the email password box, click the submit
            button, and your password will be emailed to you instantly.
          Click on View Your Transaction 
			ReceiptsClick on the Transaction ID number for the receipt 
			you want to print.Click the print button or select 'File' --> 'Print' from the menu in your web browser. |  
 Update availability
calendar: 
  
    
      |  | 
          Click on the Owners Logon
            link on the left side of page.
          Logon using your Username and Password. 
            If you have forgotten your password, enter your email address in the
            username field, check the email password box, click the submit
            button, and your password will be emailed to you instantly.
          Click on the property you want to edit.Click the Calendars & 
			Rates tab at the top of the page, then the blue Manage Daily 
			Availability 
        button and a new window will open. 
          Select desired month and check off the days you
            want to modify.  Note: you can check 
        all days at once using the Select All button in the lower left corner. 
          Use the Set Selected Dates To button on the lower right 
        to specify the availability.            
          Finally,  click the Submit button on the lower right to save your changes. |  
 Edit your listing: 
  
    
      |  | 
          Click on the Owners Logon
            link on the left side of page.
          Logon using your Username and Password. 
            If you have forgotten your password, enter your email address in the
            username field, check the email password box, click the submit
            button, and your password will be emailed to you instantly.
          Click on the property you want to edit.Make
            your changes.Click the Submit button to save. |  
 Add photos to your listing: 
  
  
    |  | 
        Note that image file must be jpg format under 5 MB in 
      size.Click on the Owners Logon
            link on the left side of page. 
        Logon using your Username and Password.  If you have forgotten 
        your password, enter your email address in the username field, check the 
        email password box, click the submit button, and your password will be 
        emailed to you instantly. 
        Click on the property you want to add photos to.
        Click the Images tab then use the Choose File button to select 
		photos from your file system, then click the Upload Files button.
		  Click 'Refresh' button to see new images.
         MAC Users Note: Image upload does not currently work on MAC.
		
		Click here to Email photos and we will upload them for you.
 |  
 Edit your deals & last-minute specials:     
Video Tutorial 
Here 
  
    
      |  | 
          Click on the Owners Logon
            link on the left side of page.
          Logon using your Username and Password. 
            If you have forgotten your password, enter your email address in the
            username field, check the email password box, click the submit
            button, and your password will be emailed to you instantly.
          Click on the property you want to edit and 
        scroll down to the 'Deals and Last Minute Specials' box. 
          Enter your special offer in the text box,  then click the Submit 
          button to save it.  Note: your listing number and phone number will 
      automatically be included so you do NOT need to enter them in the text of 
      your ad. |  
 Add a map to your listing: 
  
    
      |  | 
          Click on the Owners Logon
            link on the left side of page.
          Logon using your Username and Password. 
            If you have forgotten your password, enter your email address in the
            username field, check the email password box, click the submit
            button, and your password will be emailed to you instantly.
          Click on the property you want to edit and scroll down to the map settings and click the 'View Map Now' 
			button.A new window will open up where you can type in your address, 
			then save your changes.The map with marker will appear. If the marker is in the correct 
			spot, you are good to go.If your marker is in the wrong spot, click on the marker, hold 
			your mouse button down, drag to where you want the marker, then 
			release your mouse button.Once the marker is in the desired position on the map, save your 
			changes by clicking the 'Save Marker' button.Click on the image below to view a screenshot... 
			 |  
 Change your contact information -
email, phone, name, address:Note:  Your contact info is stored in your profile AND on the bottom of
each listing you have.  When updating your contact info, don't forget to
make updates in both places.
 
  
    
      |  | 
          Click on the Owners Logon
            link on the left side of page.
          Logon using your Username and Password. 
            If you have forgotten your password, enter your email address in the
            username field, check the email password box, click the submit
            button, and your password will be emailed to you instantly.
          Click on Update
            Your Profile 
          Make your changesClick the Submit button at the bottom of the screen to save. |  
 Manage your rental requests: 
  
    
      |  | 
          Click on the Owners Logon
            link on the left side of page.
          Logon using your Username and Password. 
            If you have forgotten your password, enter your email address in the
            username field, check the email password box, click the submit
            button, and your password will be emailed to you instantly.
          Click on Manage Your Rental 
			Requests 
          Narrow down your list of requests by using the filter options at 
			the top of the page.Sort these requests by clicking the 
			column headings - click again to reverse order.Set the status of each request so it will appear where you want 
			it when you return to this page. After changing status, be sure to click the Submit button at the bottom of the screen 
			to save your work. |  
 Find your listing on our site: 
  
    
      |  | 
          Go to our advanced search page at www.ResortAc.com/search.asp.
            Use the dropdown box 1/3 of the way down
            the page to select your property ID number.
          Click the grey Get Listing button to view your listing. OR 
          Click on the Owners Logon
            link on the left side of page.
          Logon using your Username and Password.  If you have forgotten your password, enter your email address in the
            username field, check the email password box, click the submit
            button, and your password will be emailed to you instantly.
          In the table with your property listing(s) find the column labeled 
			'Hot Link' and click 
        beside the your listing. 
          A new window will open with your hot link in it.  Click on this link to view your listing. Note:  this
            hot link can be copied into email messages
            for easy reference.  You can also copy this address into other
            web pages as a hotlink to your listing. |  
 "Private Label" availability calendar and 
rental request form: 
  
    
      |  | Availability Calendar: Tired of updating multiple calendars? We 
		can help! Our private label option allows you to maintain a single rental 
		calendar that is used for all of your marketing web sites. Using the 
		calendar's simple update capabilities your rates and availability will 
		be synchronized across any web sites that use the calendar link. Add our 
		private label availability calendar to your own websites using this link 
		(make sure to replace 463 with your ResortAc.com listing number):
 12-Month View:
		
		http://www.resortac.com/syndication/calendar.asp?ID=463 or 1-Month View:
		
		http://www.resortac.com/syndication/propertyavailability2.asp?ID=463 Seasons & Rates:Add our private label seasons and rates table to your own websites 
		using this link (make sure to replace 463 with your ResortAc.com listing 
		number):
 
		
		http://www.resortac.com/syndication/seasonrates.asp?ID=463 Rental Inquiries: Tired of checking multiple systems for new 
		rental requests? We can help!Our private label option allows you to funnel rental inquiries from 
		multiple websites into your ResortAc.com account. Our system provides a
		rental request management area that you can 
		access from any Internet connection. Add our private label rental 
		request form to your own websites using this link (make sure to replace 
		463 with your ResortAc.com listing number):
 
		
		http://www.resortac.com/syndication/propertyrequest2.asp?ID=463 Please contact Troy if you have 
		questions or need assistance integrating private label features into 
		your other web sites. |  
 AlluraDirect.com Links - availability calendar, 
reserve now, and more... 
  
    
      |  | The XXXXXXX should be replaced with the respective owner's private label site 
name. Reserve Now button:http://XXXXXXXXXX.directvacations.com/Property/ReserveNow/
 Make a Payment button:http://XXXXXXXXXX.directvacations.com/Property/MakeAPayment/
 Availability 
Calendar:http://XXXXXXXXXX.directvacations.com/search/AvailabilityWin.cfm
 Rates Table:http://XXXXXXXXXX.directvacations.com/search/RatesWin.cfm
 |  
 If you have any questions or would like assistance please  email,
 call toll-free (North America) 1-888-205-0649 or directly at 250-503-3863. 
 
		Please visit the new ResortAc.com Support Community & Helpdesk... click 
		here now.   |